• FAQ


    What is a Credit Union?

    A credit union is a cooperative, member-owned, non-profit financial institution organized to promote thrift. It is controlled through a board of directors elected by the membership. The board serves on a volunteer basis and may hire a management team to run the credit union. The board also establishes and revises policy, sets dividend and loan rates, and directs certain operations. The result: members are provided with a safe, convenient place to save and borrow at reasonable rates at an institution which exists to benefit them, not to make a profit.

    Who can join our Credit Union?

    Members are from the general public.

    What are the benefits of joining our Credit Union?

    • Over 50 years of Credit Union experience
    • History of above average dividends
    • Competitive Interest Rates on Loan and Deposits
    • Free Financial Counselling
    • Family Indemnity Plan
    • Insurance on Loans and Savings
    • Salary Deductions
    • Standing Order Payments to external agencies
    • Partnering with member to build and preserve personal wealth
    • Bringing service to the company to minimize time off

    How do I join Neal & Massy Credit Union?

    To join Neal & Massy Credit Union you are required to fill out our Membership Application Form and submit your membership application form with the following documents:

    • Letter of Employment/Pension/Other Income or last financial statement
    • Evidence verifying residence e.g. copy of paid utility bills such as water, electricity and/or telephone
    • Any two of the following: Valid Passport, T&T Identification Card, Driver’s License, Birth Certificate

    Why join Neal & Massy over any other financial institution?

    • We have an above average dividend rate.
    • We strive for exceptional customer service
    • We put our members first
    • We have competitive interest rates on loans
    • We are a stable and growing company
    • We stand by the watchwords Strength, Safety, and Unity