wish to take the opportunity to thank you for your timeless, unwavering loyalty
to our Credit Union. From humble beginnings in 1953, the Credit Union can boast
of a membership of just over 10,791 members after 67 years of existence. Our
growth and stability would not have been possible without the vision and
commitment of member stalwarts who have served in various capacities, and the
continued valuable contributions made by all members.
you have empowered the Credit Union to achieve significant progress and for
this, the Board of Directors, members of the Credit and Supervisory Committees,
Management and Staff are eternally grateful.
these uncertain times, I want to personally assure you that the Credit Union
will support your financial needs during the novel coronavirus (COVID-19)
pandemic. To put things into context; like the rest of the world, our local
economy has contracted, and many of our members have been affected through loss
of jobs or a reduction in salary, owing to Public Health measures that have
been enacted to contain the threat to human life.
these unique circumstances, it cannot be business as usual. We empathize with
all our members who are enduring difficulty and stress, through no fault of
their own. We assure you that the embodiment of our Credit Union philosophy
will manifest itself by the increased flexibility that our team will
demonstrate regarding your existing loans and the facilitation of offerings
from the Government of the Republic of Trinidad and Tobago and the Credit Union
commitment toward the safety and security of our members, staff, management and
other stakeholders remains our highest priority. Consequently, the adjustment
to societal and members’ changing demands in the wake of Covid-19 has been a
this regard, we have taken additional measures to make our cleaning and hygiene
protocols more rigorous, and made physical changes to our workspace, to ensure
the maximum level of sanitization and public health. As a business, we continue
to be nimble, and will undertake to do all in our remit to give staff and our
members, the extra peace of mind whenever there is an unavoidable need to visit
the Credit Union.
the coming months, we will encourage our members to use the convenience of
conducting financial transactions beyond the walls of the Credit Union, by
using our Mobile Banking and Online Banking services.
are also optimistic that in these challenging times, where our way of life is
being transformed and with a marketplace that is in flux, you will always see
us as a progressive organization, with impassioned staff that remain committed
to offering the comfort, care and convenience as your preferred financial
I close; let me thank each of our members for giving us a wonderful opportunity
to be of service to you. Please be assured that we will continue to cherish you
as a member of the Neal & Massy Credit Union family.
safe and God bless.