• Message from our President

    Raymond by the stairs 2

    Dear Valued Members,

    I wish to take the opportunity to thank you for your timeless, unwavering loyalty to our Credit Union. From humble beginnings in 1953, the Credit Union can boast of a membership of just over 10,791 members after 67 years of existence. Our growth and stability would not have been possible without the vision and commitment of member stalwarts who have served in various capacities, and the continued valuable contributions made by all members.

    Accordingly, you have empowered the Credit Union to achieve significant progress and for this, the Board of Directors, members of the Credit and Supervisory Committees, Management and Staff are eternally grateful.

    In these uncertain times, I want to personally assure you that the Credit Union will support your financial needs during the novel coronavirus (COVID-19) pandemic. To put things into context; like the rest of the world, our local economy has contracted, and many of our members have been affected through loss of jobs or a reduction in salary, owing to Public Health measures that have been enacted to contain the threat to human life.

    Given these unique circumstances, it cannot be business as usual. We empathize with all our members who are enduring difficulty and stress, through no fault of their own. We assure you that the embodiment of our Credit Union philosophy will manifest itself by the increased flexibility that our team will demonstrate regarding your existing loans and the facilitation of offerings from the Government of the Republic of Trinidad and Tobago and the Credit Union itself.

    Our commitment toward the safety and security of our members, staff, management and other stakeholders remains our highest priority. Consequently, the adjustment to societal and members’ changing demands in the wake of Covid-19 has been a herculean task.

    In this regard, we have taken additional measures to make our cleaning and hygiene protocols more rigorous, and made physical changes to our workspace, to ensure the maximum level of sanitization and public health. As a business, we continue to be nimble, and will undertake to do all in our remit to give staff and our members, the extra peace of mind whenever there is an unavoidable need to visit the Credit Union.

    In the coming months, we will encourage our members to use the convenience of conducting financial transactions beyond the walls of the Credit Union, by using our Mobile Banking and Online Banking services.

    We are also optimistic that in these challenging times, where our way of life is being transformed and with a marketplace that is in flux, you will always see us as a progressive organization, with impassioned staff that remain committed to offering the comfort, care and convenience as your preferred financial institution.

    As I close; let me thank each of our members for giving us a wonderful opportunity to be of service to you. Please be assured that we will continue to cherish you as a member of the Neal & Massy Credit Union family.

    Be safe and God bless.

    Raymond Lewis


    Our State-of-the-Art Building

    Guiding our new building from design concept to the point of its official opening and dedication has been a gratifying experience. Our new building boasts some of the finest state of the art features.

    Our lobby area is an “open plan concept” designed to facilitate member comfort and convenience. The lighting system adjusts to suit the levels needed internally, allowing for energy saving. There is an Activity centre for our members’ children and a Penthouse area that offers commercial space, a comfortable staff dining area and a terrace with a panoramic view.

    Welcome Message from our President

    Improving To Serve Our Members Better

    The opening of our new building marks yet another pillar in the ongoing journey to the Neal & Massy Credit Union becoming a jewel in the credit union sector.

    Alongside the relocation to our new place of business, we assure our members that the staff of the credit union are committed to building a legacy of exceptional service.

    new building

    The new business environment will serve as a space where members can experience friendly staff, efficient transactions, modern technology and products and services that meet their changing needs.

    Please do not hesitate to contact us if you have any questions about your membership or if you require additional information about our products and services.