Frequently Asked Questions
You can register via the following link: https://nealandmassycu.coop/online-banking/pre-register-online-banking/
This is not a feature of online banking. If you wish to transfer funds from your bank account to the credit union, this must be done via an ACH Payment: https://nealandmassycu.coop/resources/news-and-events/ach-payment-information/
A member can be registered within 2 business days or less.
Registration will commence from 29th May, 2020,
It is a holding account for things such as payroll transactions and partial loan payments.
No. As per the Bye Laws.
Between 14–16, children can have access to their account but transactions must be co-signed by the parent/legal guardian
Transfers to these accounts will be facilitated via the existing mechanisms, that is via payroll, ACH or directly to the Teller.
A member can transfer funds from NMCU Deposit account to Shares.
No. At this time, we do not have this facility.
Yes. Once you register via the online form, you will be contacted to verify your information, then you will receive your login credentials.
Our online banking allows you to do basic transactions such as:
- Access to view your account
- Transfers from Deposit Account to Shares Account
- Online Loan Application
- Secured Messaging for request such as ACH account information and other banking requests
At this time, this can be requested via a secure message within the online banking system. And you can also via your balances under Accounts.
Person who have pre-registered will be called to verify their information. Once this process is completed, we will start to send the credentials.
Once you have a valid and active account, you qualify. You must be 16 years and older to set up an online banking account.
We are now starting the sign-up process to members which is expected to be completed within a few weeks. During this time, we will be contacting each member to verify their information so that we maintain the confidentiality of their information.
No. This is not a feature of NMCU online banking.
We expect this to be completed by or before the end of June.